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Terms and conditions

TERMS AND CONDITIONS OF USE FOR Lucky Spy Casino

  1. ACCEPTANCE OF TERMS

By accessing, browsing or otherwise utilising the services available through our platform (the "Platform"), you agree to be bound by these Terms and Conditions (these "Terms"). If you do not wish to be bound by these Terms, please refrain from using our Platform.

  1. DEFINITIONS

In these Terms, unless the context requires otherwise:

  • "we" or "us" refers to Lucky Spy Casino;
  • "you" means any individual accessing or utilising the services available through our Platform;
  1. USE OF THE PLATFORM
  • The use of our Platform is subject to your acceptance and compliance with these Terms.
  • We reserve the right, at our sole discretion, to modify, suspend or discontinue the availability of all or any part of our Platform without prior notice.
  1. AGE RESTRICTIONS AND GAMING RESPONSIBILITY

You must be at least 18 years old (or such higher age as may apply in your jurisdiction) and have not been excluded from participating in online gaming under applicable laws to access or use our services.

  • We encourage responsible behaviour when engaging with gaming activities, including limiting session duration and avoiding excessive play.
  1. REGISTRATION

To create an account on the Platform you must provide accurate personal details as requested by us, failing which we may refuse your registration application.

  1. CURRENCY AND PAYMENT TERMS

Our services are provided in various currencies. Exchange rates may be applied to transactions.

  • All payments made via the Platform will be processed through secure payment channels and subject to applicable laws and regulations regarding money laundering prevention and anti-terrorism financing.
  1. GAME FAIRNESS

Games on our Platform are supplied by reputable third-party providers, whose Random Number Generators ("RNGs") have been certified as fair.

  • We cannot guarantee that any game or RNG is perfect for all players, nor will we be liable in the event of a dispute regarding fairness.
  1. PRIZES AND JACKPOTS

All prizes and jackpots must comply with applicable laws governing gaming winnings and taxes.

  • In cases where multiple winners are declared, each winner may receive an equal share (or otherwise) as determined by us at our sole discretion.
  1. WITHDRAWALS AND PAYMENTS

Withdrawal requests will be processed within 5 working days after verification of your account and identification details (the "Verification Process").

  • Payment options available through the Platform are subject to change, including minimum withdrawal limits and applicable fees for transactions.
  1. SECURITY MEASURES

We implement various security measures on our Platform to safeguard information and prevent unauthorised access.

  • You are responsible for protecting your login credentials from misuse by yourself or others.
  1. DATA PROTECTION

We process personal data in accordance with applicable data protection legislation (including, but not limited to, the General Data Protection Regulation (EU) 2016/679 ("GDPR")) as outlined in our separate data privacy policy.

  • By using our Platform and accepting these Terms, you agree that we may collect, store and use your personal details for purposes of providing services, promoting offers or otherwise communicating with you.
  1. EXCLUSION OF LIABILITY

We will not be liable to you or any third party arising from:

  • Your failure to comply with applicable laws;
  • Unauthorised access by yourself or another person using your login credentials;
  • Disruptions caused by technical issues beyond our reasonable control, including internet connectivity and server maintenance.
  1. GOVERNING LAW AND JURISDICTION

These Terms will be governed by the law. Any disputes arising out of or in connection with these Terms will be submitted to the exclusive jurisdiction of the courts and any proceedings shall be conducted in accordance with such applicable laws and rules.

  1. AMENDMENTS AND CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify, supplement or replace any term hereof.

  • Any amendments will become effective as notified by us through posting on our Platform and may apply retrospectively.
  1. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us relating to your access and use of the services available through our Platform.

  • If at any time these Terms conflict with another document (including but not limited to promotional terms, user policies) governing your account or interaction with us, then this Document will prevail.

By accessing our Platform after reading, understanding, and agreeing to comply with the content hereof, you signify that:

You acknowledge that you have carefully read and understood all information set out in these Terms.You understand your responsibilities as per clause 4 (AGE RESTRICTIONS AND GAMING RESPONSIBILITY), section 5 (REGISTRATION) and other obligations contained within.

Acceptance of these Terms shall be deemed to occur upon commencement of access, usage or interaction with our services.